Frequently Asked Questions

Yes — 14 days free, no credit card required. Full access to Professional plan features. After your trial, choose Starter ($79/mo), Professional ($249/mo), or Enterprise (custom pricing).

Flat monthly or annual rates based on active subscriptions:

• Starter — $79/mo or $790/yr (up to 25 subscriptions)
• Professional — $249/mo or $2,490/yr (up to 250 subscriptions, AI Copilot, helpdesk)
• Enterprise — custom (unlimited, SSO, 99.95% SLA)

Annual plans save 17% (~2 months free). No setup fees, no hidden costs.

Our pricing is exclusive of any applicable sales tax. Customers are responsible for their own use tax filings according to their jurisdiction. We don't charge sales tax at this time.

Yes. No contracts or termination fees. Cancel anytime from your account settings. You have 30 days to export your data after cancellation. Annual plans get a prorated refund per our 30-day money-back guarantee.

Credit/debit cards (Visa, MC, Amex, Discover), ACH bank transfers (via Plaid, lower fees), Apple Pay, Google Pay. All processed by Stripe (PCI DSS compliant).

Three key differences:

• Half the price: $79-249/mo vs ServiceTitan $398+/mo
• Bilingual EN/ES from day one, including human support
• AI Copilot powered by Claude (Anthropic)

ServiceTitan targets larger enterprises with 50+ technicians. We target SMBs with 5-250 active subscriptions who want modern, affordable, bilingual software.

Native integrations:

• Stripe — cards + ACH (via Plaid)
• QuickBooks Online — two-way sync of customers, invoices, payments
• Microsoft Entra ID — SSO for enterprise customers
• Microsoft Graph API — email send via M365
• Avalara — sales tax automation (51 states)
• Anthropic Claude — AI copilot
• Zapier — 1,500+ apps

Coming Q4 2026: Xero accounting integration.

100% native bilingual. The UI, emails, contracts, invoices, and support team all speak Spanish natively (we're a Colombian-American team). Our customers' customers can pay in Spanish from their phones with culturally appropriate copy.

Yes. RentingOS is a Progressive Web App (PWA) — installable as a native app on iOS and Android without going through app stores. Your team manages everything from their phone. Customer portal is also mobile-optimized.

Yes. Your customers see YOUR logo, colors, and domain when they log in. They never see "RentingOS." Available on Professional plan and above.

SOC 2 Type II audit is in progress, target completion Q4 2026. We are currently:

• PCI DSS SAQ-A compliant (via Stripe)
• GDPR + CCPA compliant
• ESIGN/UETA compliant for e-signatures
• TLS 1.3 in transit + AES-256 at rest

All data is stored in Microsoft Azure US East region. Daily backups, multi-region disaster recovery. You can export your data anytime in CSV/JSON.

You do. We're the processor, you're the owner. Export anytime, delete anytime. We never sell your data.

1 day for most SMBs (vs 3-6 weeks for ServiceTitan). Import your customers from CSV in 5 minutes. Configure your products and contract templates in 1 hour. Start cobrando recurring same day.

Yes:

• Starter: self-serve with docs and email support (24h)
• Professional: 1-hour onboarding call + priority chat (8h response)
• Enterprise: dedicated Customer Success Manager + 24/7 phone support

Yes — and you can keep using QuickBooks in parallel via our two-way sync. Customers, invoices, and payments stay in sync. Your accountant keeps QuickBooks. You keep RentingOS for ops.

Service businesses that bill on a recurring basis:

• HVAC (maintenance contracts)
• Landscaping (quarterly/monthly service agreements)
• Pool maintenance
• Cleaning services (residential and commercial)
• Pest control
• Equipment rental (party rental, tool rental, AV gear)
• Property management (recurring lease collections)
• Any subscription-based service (5-250 active subscriptions)

RentingOS is built by Dynamic Tech Solutions and Software LLC (US) and Dinámica Tecnológica SAS + Multitech Cloud Latam SAS (Colombia) — sister companies with 17 years of operator experience serving 1,500+ SMBs since 2008.

We use RentingOS to manage our own portfolio (2,418 active customers, 1,161 assets, 483 contracts, $858M COP in receivables). It's not vaporware — it's production-tested.

Yes — Microsoft AI Cloud Partner enrolled in the Microsoft ISV Success Program. We're prepared to list RentingOS on Microsoft AppSource (target Q3 2026).